You can return your order via here or in the last email with your track & trace code. Print your return label and stick it on the package. Take your package to the relevant service point and you’re done.
Items purchased online can always be returned within 14 working days of receipt. Provided that the items are still in their original condition (with hang tags), have not been worn, washed or retouched. Items with make-up stains or perfume smell are NOT taken back.

We will refund the amount to the account you paid with. The delivery costs are not refundable. The refund will be made within 14 days after receipt of your return.

You have 14 days after receiving your order to make a return.

We will refund the amount to the account you paid with. The delivery costs are not refundable. The refund will be made within 14 days after receipt of your return.
You will receive an email from us when we have received the return. Orders with a gift card will receive a new code from us worth the refund of the product.
Payments with gift vouchers will therefore not be refunded, but you will receive a new gift voucher instead.